Dear Mr Dunshea,

 Please can you explain why after 5 letters of complaint, 4 of which (including the first one in 2012) you should have had passed to you by Mr Howell, you have not fulfilled the criteria as set out in your website regarding complaints about the GCC.

 When were you going to get around to dealing with them?  After I am thrown out of the profession, where I would have no voice, or after Mr Howell retires when no action can be taken?

 A prompt response would be nice.

 Regards,

 Howard Lamb